{"id":14171,"date":"2025-07-25T12:26:56","date_gmt":"2025-07-25T10:26:56","guid":{"rendered":"https:\/\/villalarioresortmandello.com\/accessibility\/"},"modified":"2025-08-04T14:19:14","modified_gmt":"2025-08-04T12:19:14","slug":"accessibility","status":"publish","type":"page","link":"https:\/\/villalarioresortmandello.com\/en\/accessibility\/","title":{"rendered":"Accessibility"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14171\" class=\"elementor elementor-14171 elementor-14162\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-06e1447 elementor-section-boxed elementor-section-gap-beside-yes elementor-section-height-default elementor-section-height-default elementor-section-column-vertical-align-stretch\" data-id=\"06e1447\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4453993\" data-id=\"4453993\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-48df541 elementor-widget elementor-widget-theme-site-logo elementor-widget-image\" data-id=\"48df541\" data-element_type=\"widget\" data-widget_type=\"theme-site-logo.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/villalarioresortmandello.com\/en\/\">\n\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1255\" height=\"1392\" src=\"https:\/\/villalarioresortmandello.com\/wp-content\/uploads\/2022\/07\/villa_lario_resort_lago_como_hotel_5_stelle_lusso_logo-copia.webp\" class=\"attachment-full size-full wp-image-11075\" alt=\"\" srcset=\"https:\/\/villalarioresortmandello.com\/wp-content\/uploads\/2022\/07\/villa_lario_resort_lago_como_hotel_5_stelle_lusso_logo-copia.webp 1255w, https:\/\/villalarioresortmandello.com\/wp-content\/uploads\/2022\/07\/villa_lario_resort_lago_como_hotel_5_stelle_lusso_logo-copia-270x300.webp 270w, https:\/\/villalarioresortmandello.com\/wp-content\/uploads\/2022\/07\/villa_lario_resort_lago_como_hotel_5_stelle_lusso_logo-copia-923x1024.webp 923w, https:\/\/villalarioresortmandello.com\/wp-content\/uploads\/2022\/07\/villa_lario_resort_lago_como_hotel_5_stelle_lusso_logo-copia-768x852.webp 768w\" sizes=\"(max-width: 1255px) 100vw, 1255px\" \/>\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d569ea7\" data-id=\"d569ea7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0a1d72b elementor-widget__width-auto elementor-invisible elementor-widget elementor-widget-wpml-language-switcher\" data-id=\"0a1d72b\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"wpml-language-switcher.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wpml-elementor-ls\">\n<div class=\"wpml-ls-statics-shortcode_actions wpml-ls wpml-ls-legacy-list-horizontal\">\n\t<ul role=\"menu\"><li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-it wpml-ls-first-item wpml-ls-item-legacy-list-horizontal\" role=\"none\">\n\t\t\t\t<a href=\"https:\/\/villalarioresortmandello.com\/it\/\" class=\"wpml-ls-link\" role=\"menuitem\"  aria-label=\"Switch to Italian\" title=\"Switch to Italian\" >\n                                                        <img decoding=\"async\"\n            class=\"wpml-ls-flag\"\n            src=\"https:\/\/villalarioresortmandello.com\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/it.png\"\n            alt=\"Italian\"\n            width=18\n            height=12\n    \/><\/a>\n\t\t\t<\/li><li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-en wpml-ls-current-language wpml-ls-last-item wpml-ls-item-legacy-list-horizontal\" role=\"none\">\n\t\t\t\t<a href=\"https:\/\/villalarioresortmandello.com\/en\/\" class=\"wpml-ls-link\" role=\"menuitem\" >\n                                                        <img decoding=\"async\"\n            class=\"wpml-ls-flag\"\n            src=\"https:\/\/villalarioresortmandello.com\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/en.png\"\n            alt=\"English\"\n            width=18\n            height=12\n    \/><\/a>\n\t\t\t<\/li><\/ul>\n<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0a31cac elementor-section-boxed elementor-section-gap-beside-yes elementor-section-height-default elementor-section-height-default elementor-section-column-vertical-align-stretch\" data-id=\"0a31cac\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a59cf21\" data-id=\"a59cf21\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-910e284 elementor-widget elementor-widget-heading\" data-id=\"910e284\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Accessibility Statement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0ea2c01 elementor-section-boxed elementor-section-gap-beside-yes elementor-section-height-default elementor-section-height-default elementor-section-column-vertical-align-stretch\" data-id=\"0ea2c01\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0b97b7b\" data-id=\"0b97b7b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e3804b1 elementor-widget elementor-widget-html\" data-id=\"e3804b1\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div style=\"font-family: 'Roboto', sans-serif; font-size: 18px; line-height: 1.6; color: #000;\">\n\n  <p><span style=\"font-weight: 700;\">Villa Lario Resort Mandello<\/span> is committed to ensuring the accessibility of its website <span style=\"font-weight: 700;\">villalarioresortmandello.com<\/span> in compliance with Directive (EU) 2019\/882, known as the European Accessibility Act (EAA), and the related national implementing provisions.<\/p>\n\n  <p>This statement applies to the website <span style=\"font-weight: 700;\">villalarioresortmandello.com.<\/span><\/p>\n\n  <h2 style=\"font-size: 24px; font-weight: 700; margin-top: 1.5em; font-family: 'Roboto', sans-serif;\">WHY THIS STATEMENT<\/h2>\n  <p>Villa Lario Resort Mandello has chosen to draft this accessibility statement in line with Directive (EU) 2019\/882 as a demonstration of its commitment to providing an online experience that is as accessible and inclusive as possible for all users.<\/p>\n\n  <h2 style=\"font-size: 24px; font-weight: 700; margin-top: 1.5em; font-family: 'Roboto', sans-serif;\">CONTEXT AND PURPOSE<\/h2>\n  <p>The website villalarioresortmandello.com presents the hospitality, dining, and event services offered at Villa Lario Resort Mandello. It is aimed at a broad, national and international audience who mainly use the site to request information or to book rooms, tables, or special events.<\/p>\n  <p>The site has been designed with a focus on usability and intuitive navigation, while respecting the visual identity and elegance that characterise the brand. Some limitations are due to the tools used (such as the Elementor builder and external booking modules), which may affect full accessibility for all user profiles. <\/p>\n\n  <h2 style=\"font-size: 24px; font-weight: 700; margin-top: 1.5em; font-family: 'Roboto', sans-serif;\">COMPLIANCE STATUS<\/h2>\n  <p><span style=\"font-weight: 700;\">Partially compliant<\/span><\/p>\n  <p>The website is currently partially compliant with the accessibility requirements set out in Directive (EU) 2019\/882 and the technical standard EN 301 549 v3.2.1, which incorporates the WCAG 2.1 AA guidelines.<\/p>\n\n  <h2 style=\"font-size: 24px; font-weight: 700; margin-top: 1.5em; font-family: 'Roboto', sans-serif;\">MEASURES TAKEN AND IDENTIFIED ISSUES<\/h2>\n  <p>Preliminary technical checks and automated tests have been carried out, which identified the following issues: <\/p>\n  <ul>\n    <li>Some interactive elements are not fully accessible via keyboard;<\/li>\n    <li>Some forms and input fields lack labels that can be read by screen readers;<\/li>\n    <li>On certain pages, the contrast between text and background is insufficient;<\/li>\n    <li>The structure of headings and subheadings is not always consistent;<\/li>\n    <li>Some links do not provide sufficient context (e.g. \u201cclick here\u201d);<\/li>\n    <li>Not all images include a descriptive alt attribute;<\/li>\n    <li>Graphic elements and animations cause layout shifts (CLS 0.48);<\/li>\n    <li>Some JavaScript and CSS content is redundant or render-blocking;<\/li>\n    <li>On mobile: high Largest Contentful Paint (LCP) (30,000 ms), excessive DOM size, and total payload &gt; than 9 MB.<\/li>\n  <\/ul>\n\n  <p>The website was built using the Elementor page builder for WordPress. While Elementor offers features compatible with accessibility requirements, certain structural limitations may affect full compliance with WCAG 2.1 criteria.<\/p>\n\n  <h2 style=\"font-size: 24px; font-weight: 700; margin-top: 1.5em; font-family: 'Roboto', sans-serif;\">THIRD-PARTY COMPONENTS<\/h2>\n  <p><span style=\"font-weight: 700;\">Table reservations: via the external platform Zenchef.<\/span><br>As this is a third-party service, full compliance with accessibility standards cannot be guaranteed.<\/p>\n  <p><span style=\"font-weight: 700;\">Room bookings: via the external platform Simple Booking.<\/span><br>As this is also a third-party service, full accessibility for all users cannot be guaranteed.<\/p>\n\n  <p><span style=\"font-weight: 700;\">Alternative contact methods in case of difficulty:<\/span><\/p>\n  <ul>\n    <li>Email: <a href=\"mailto:reservation@villalarioresortmandello.com\">reservation@villalarioresortmandello.com<\/a>, <a href=\"mailto:info@villalarioresortmandello.com\">info@villalarioresortmandello.com<\/a><\/li>\n    <li>Phone: +39 0341 1918026<\/li>\n  <\/ul>\n\n  <h2 style=\"font-size: 24px; font-weight: 700; margin-top: 1.5em; font-family: 'Roboto', sans-serif;\">ACCESSIBILITY FEATURES<\/h2>\n  <p>The website does not currently include a specific widget for visual customisation, but it is built with a responsive design compatible with major modern browsers. Accessibility will be progressively improved as technologies evolve.<\/p>\n\n  <h2 style=\"font-size: 24px; font-weight: 700; margin-top: 1.5em; font-family: 'Roboto', sans-serif;\">VERIFICATION METHODOLOGY<\/h2>\n  <ul>\n    <li>Internal technical self-assessment;<\/li>\n    <li>Automated verification using tools compliant with EN 301 549 standards (Google Chrome Lighthouse);<\/li>\n    <li>Keyboard navigation tests on desktop devices.<\/li>\n  <\/ul>\n\n  <h2 style=\"font-size: 24px; font-weight: 700; margin-top: 1.5em; font-family: 'Roboto', sans-serif;\">FEEDBACK AND ISSUE REPORTING<\/h2>\n  <p>To report accessibility issues or request information in an alternative format, please contact us at: <a href=\"mailto:info@villalarioresortmandello.com\">info@villalarioresortmandello.com<\/a><\/p>\n  <p>We are committed to responding within 30 working days from receipt of the request.<\/p>\n\n  <h2 style=\"font-size: 24px; font-weight: 700; margin-top: 1.5em; font-family: 'Roboto', sans-serif;\">COMPLAINT PROCEDURE<\/h2>\n  <p>If you receive an unsatisfactory response or no reply within 30 days, you may file a complaint with the national authority responsible for digital accessibility in Italy:<br>Agenzia per l\u2019Italia Digitale (AgID) \u2013 Accessibility Section<\/p>\n  <ul>\n    <li><a href=\"https:\/\/www.agid.gov.it\/it\/design-servizi\/accessibilita\" target=\"_blank\">https:\/\/www.agid.gov.it\/it\/design-servizi\/accessibilita<\/a><\/li>\n    <li>Email: <a href=\"mailto:accessibilita@agid.gov.it\">accessibilita@agid.gov.it<\/a><\/li>\n  <\/ul>\n\n  <h2 style=\"font-size: 24px; font-weight: 700; margin-top: 1.5em; font-family: 'Roboto', sans-serif;\">LEGAL INFORMATION<\/h2>\n  <p><span style=\"font-weight: 700;\">Villa Lario Resort Mandello<\/span><br>Via Statale, 125<br>23826 Mandello del Lario (LC) \u2013 Italy<br><a href=\"mailto:info@villalarioresortmandello.com\">info@villalarioresortmandello.com<\/a><br>+39 340 2408199<br>VAT No. 03548340136<\/p>\n\n  <p><em>Last updated: 24 July 2025<\/em><\/p>\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Accessibility Statement Villa Lario Resort Mandello is committed to ensuring the accessibility of its website villalarioresortmandello.com in compliance with Directive (EU) 2019\/882, known as the European Accessibility Act (EAA), and the related national implementing provisions. This statement applies to the website villalarioresortmandello.com. WHY THIS STATEMENT Villa Lario Resort Mandello has chosen to draft this accessibility [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-14171","page","type-page","status-publish","hentry","post-no-thumbnail"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Accessibility Statement | Villa Lario Resort Mandello<\/title>\n<meta name=\"description\" content=\"Villa Lario Resort Mandello website accessibility statement: compliance status, tools used, and user support.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/villalarioresortmandello.com\/en\/accessibility\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta 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